1. Who We Are

ECPropsUSA operates from Pennsylvania, USA with a production and logistics base in Ecuador. We sell handcrafted head props to customers in North America, Europe, South America, and Central America via our ecommerce store powered by WooCommerce.

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2. Information We Collect

When you use our site, we may collect the following information:

• Name

• Email address

• Shipping and billing address

• Phone number

• Payment information

• Other details related to your order

We collect this information through:

• Account registration

• Checkout process

• Contact forms

• Newsletter signups

• Cookies and similar technologies

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3. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders

• Provide customer support

• Send updates related to orders or your account

• Analyze site traffic and improve our services

• Detect and prevent fraud

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4. Sharing of Information

We do not sell or rent your personal information. We only share data with trusted third-party services necessary to run our business, including:

• Payment processors (e.g., PayPal, Stripe)

• Shipping carriers for delivery

Each third party is obligated to handle your data securely and only for the purpose of providing their services to ECPropsUSA.

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5. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

• Analyze website traffic (e.g., Google Analytics)

• Support targeted advertising (e.g., Facebook Pixel)

• Enhance functionality (e.g., keeping items in your cart)

You can manage cookie preferences through your browser settings.

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6. Marketing Communications

We currently do not send marketing emails or newsletters. If we begin doing so in the future, you’ll be provided with a clear option to opt-out.

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7. Children’s Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect data from children.

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8. Data Retention

We retain customer information for approximately one year after your last interaction or order. After that period, data may be anonymized or deleted unless required for legal or business reasons.

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9. Data Security

We take your security seriously and use the following measures to protect your data:

• Secure Socket Layer (SSL) encryption

• Firewalls

• Limited employee access to sensitive data

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10. Your Rights

You have the right to:

• Request access to the personal data we hold about you

• Correct any inaccuracies in your information

• Request deletion of your data

To make any of these requests, please contact us at:
📧 ecpropsusa@gmail.com

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11. Legal Compliance

While we are not formally bound by GDPR or CCPA at this time, we aim to uphold strong privacy practices for all users.

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12. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we’ll post a notice on our site or contact you directly if required.

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Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:
📧 ecpropsusa@gmail.com
📍 ECPropsUSA, Pennsylvania, USA